The Arkansas Employee Assistance Program (AEAP) has started using telemedicine as a way to provide convenient services to employees without staff having to travel.
In order to see how well telemedicine would be received, EAP rolled out its program with a soft launch in late 2017 and began ramping up the program in early 2018.
“We have been very pleased with the program. It is easy for our clients to use and very convenient,” said Samara “Sam” Duckworth, MS, LPC, DCC Program Director. “It saves us time and travel so we can provide more services.”
During the first quarter of 2018, the EAP program conducted 19 video consults with clients from around the state. They were able to offer the same services given had they traveled to a local office. The program saved more than $1,300 in fees and/or expenses while providing services to employees quicker and reducing the need to travel.
“Telemedicine gives clinicians the ability to provide services to their patients anywhere at any time,” said Terri Imus, RN UAMS Center for Distance Health. “It gives the employee the ability to see a provider without having to miss work or make special arrangements for child care.”
The AEAP currently sees around 1,400 clients each year across 75 Arkansas counties. It works with 16 different universities, hospitals, municipalities and private companies providing mental health and workplace services to employees.
For more information on the program, visit their website at https://eap.uams.edu/services/employee-services/ or call (800) 542-6021.